A Day of Printing Panic in Bundaberg and how Roundhouse saved me

I live in Bundaberg, Australia, where I run a small, but growing, café called “Bundy Brews.” We’re known for our locally-sourced coffee and homemade pastries, but lately, I’ve been working on expanding the business. I’ve been thinking about adding a bit of flair to our marketing and I figured new brochures would be a great start.

This brings me to last Thursday—what a day that was. I had this brilliant idea to introduce a loyalty program, and I needed brochures printed fast. My regular supplier fell through at the last minute. I was in a panic because I had scheduled the launch of the program for the upcoming Saturday, which was just two days away. Time was ticking, and I had nothing ready.

The Urgency Strikes

It was around 9 AM when I realized my usual printing guy wasn’t going to come through. He had some “technical difficulties” and couldn’t get my order done until next week. I couldn’t afford to wait that long. That’s when I remembered hearing about a local company called Printing Bundaberg by Roundhouse. A friend of mine mentioned them once, saying, “Saul’s team is top-notch. They get the job done, and they do it fast.” I didn’t have time to think twice, so I gave them a call.

Printing Bundaberg by Roundhouse

Phone: +61 1300 727 749

Url: https://printingbundaberg.com.au/

C1088/157B Bourbong St.

Bundaberg Central, QLD 4670

The Call That Saved the Day

When I called, Saul, the owner, picked up the phone. I could tell immediately this guy knew his stuff. I explained my situation, laying out everything—my café, the loyalty program, the brochures, and how I was in a serious bind. Without missing a beat, Saul assured me, “Mate, don’t worry. We can handle it. Send over your design files, and we’ll get started right away.”

I emailed over my brochure design and within 20 minutes, Saul called back with a couple of suggestions. He pointed out that the text might be a bit too small for some people to read easily. He also recommended using a slightly thicker paper stock to give the brochure a more premium feel, which could make a better impression on my customers.

This was something I hadn’t even considered. He also asked about the colors and suggested tweaking them slightly for better print quality. I had no idea printing could be this nuanced! I agreed with his suggestions, and he promised to get the first proofs to me by that afternoon.

Learning the Ins and Outs of Printing

As the day went on, I found myself thinking a lot about what Saul had said. I learned quite a few things during our brief conversation:

1. Paper Quality Matters: I learned that not all paper is the same. The thicker, more premium paper can make a huge difference in how customers perceive your brand.
2. Color Calibration: The colors on your screen can look different when printed. Saul explained how they use a special process to make sure colors pop just right on paper.
3. Proofing is Crucial: Getting a proof before the final print can save you from costly mistakes. I would have gone ahead with the smaller text if it weren’t for Saul’s keen eye.
4. Fast Turnaround Doesn’t Mean Cutting Corners: Even though I needed these brochures urgently, Saul made sure to take the time to discuss the details with me, ensuring I was getting the best quality possible.

A Race Against Time

By 3 PM, I received a call that my proofs were ready. I dashed over to Printing Bundaberg’s office, not too far from my café. When I walked in, I was greeted by a friendly team who handed me the proofs. They looked fantastic! The colors were vibrant, the text was clear, and the paper felt sturdy—exactly what I wanted.

I approved the proofs on the spot, and Saul promised the full order would be ready by the next morning. True to his word, I got a call at 9 AM the following day. My brochures were ready for pick-up.

Crisis Averted

When I picked up the brochures, I was more than satisfied. They were perfect. The paper quality was excellent, the colors were spot-on, and the thicker stock gave them that premium feel that Saul had mentioned. I rushed back to the café and started handing them out to our regulars, who were all excited about the new loyalty program.

Not only did Printing Bundaberg by Roundhouse save my launch, but they also taught me a lot about the printing process. I never realized how much went into something as seemingly simple as a brochure. It’s not just about hitting print—there’s an art to it, and Saul and his team have mastered that art.

A New Business Relationship

That day taught me the value of working with professionals who know their industry inside and out. I’ve already decided that Printing Bundaberg by Roundhouse will handle all my future printing needs—from menus to banners, and even the small stuff like business cards. They’re fast, reliable, and take the time to get things right. Plus, they made me feel like a priority, even with my tight deadline.

So, if you’re ever in a bind and need top-quality printing done in Bundaberg, give Saul a call. Trust me, you won’t be disappointed.